

If you still need help, contact support through your browser or shake your mobile device while you're in the OneDrive app. OneDrive Admins can also view the OneDrive Tech Community, Help for OneDrive for Admins. See more support pages for OneDrive and OneDrive for work or school.įor the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems. You'll need to complete this for your personal OneDrive and OneDrive for work or school. See Choose which OneDrive folders to sync to your computer for more information.

If you had chosen to sync only some folders before the reset, you'll need to do that again once sync has completed. Select Use this location, and then finish setting up OneDrive. You'll see a message letting you know that the OneDrive folder in the new location already has files in it. Select Change Location, choose the new folder location, and then select OK. Go back to the OneDrive setup screen, select Get started, and then follow the instructions until you get to the screen where you can change your OneDrive folder's location. Note: For more information, see Install OneDrive on an external drive.
